Frequently Asked Questions

 

 Can I bring my dog and/or children while I get a massage?

We do not allow dogs in our space while massages are in session due to allergies of some of our clients.  Children can not be left alone in the waiting area while you are receiving your massage so please plan accordingly.

If you wish your child to recieve a massage, or if you are under 18 and you wish to receive a massage you must have parental consent.

 

For an hour massage, how much time do I need to schedule?

For your first appointment at Massage At Saratoga, you’ll need an extra 15 minutes to fill out a health history form and have a brief discussion with the therapist.  Then, you’ll receive your massage for a full hour.  Allow a few extra minutes afterwards to get dressed, pay for your session, and schedule your next massage.  On future visits, allow an extra 5 minutes before and after the massage.

What should I expect on my first visit?

When you arrive, you’ll need to fill out a short health history form.  Each massage is individual and unique, and is based on what your therapeutic goals for the session are.  You’ll have a discussion with your therapist before each session starts to communicate what you need from that day’s session (for example, pain relief, areas needing extra attention, or if you want general relaxation).  This is a good time to ask any questions and to let the therapist know of your concerns.  After that, your therapist will leave the room and give you a chance to undress in private and get on the massage table under the sheets and blanket.

What do I need to wear?

Any clothing is all right.  You can come straight from work if you need to.  Take into consideration that your body will have lotion or oil on it after your massage.  Sometimes people bring comfortable clothes to change into after their massage.

Do I have to take my clothes off?

You may get undressed to your level of comfort.  When the massage starts you will be covered with a sheet and/or blanket.  The massage therapist pulls back the sheet uncovering one area of the body (such as an arm, leg, or the back).  After that area is massaged, the therapist covers it again.

What should I do after my massage?

Within an hour, I encourage you to drink at least 8 ounces of water.  An extra glass of water aids your body’s ability to heal itself and prevents soreness.  Remember to stretch whenever possible. Even a quick stretch reminds your body how good it felt after your massage.  Tell your friends!  I offer rewards for referrals.

What is deep tissue massage?

A combination of Swedish massage, neuromuscular techniques and trigger point therapy on areas of the body that need extra care due to overuse, injury, or tension.

 

What should I expect during the massage?

You will be covered by a sheet or blanket throughout the massage.  The therapist will uncover the area of the body that is massaged and drape the sheet to protect your privacy.  Typically, during a full hour massage, your arms, legs, back, neck, shoulders, and feet will all receive a massage.  Please tell the therapist if you would like more attention paid to one particular area.  Also tell the therapist if you are uncomfortable with the amount of pressure you are receiving, the temperature of the room, or anything else.  Adjustments can be made to make you more comfortable.

What are the side effects of massage?

Massage increases your circulation.  If you are on a time-released medication, you may notice a slight change in its effectiveness.  Drinking a glass of water right after your massage may help.  Some people experience mild soreness after a deep tissue massage.  This is a natural effect of overly-tense muscles returning to their original state.  It usually goes away on its own or with a mild pain reliever such as ibuprofen, leaving your muscles feeling better than they did before the massage.

When is it not ok to get a massage?

You should definitely not get a massage is you have a fever or have high blood pressure that is not controlled by regular medication. If you feel that a cold is coming on, you may get a massage but this could increase the intensity of the cold symptoms you are feeling. The benefit is that a massage may decrease the length of time that you have your cold, but it probably will be much more unpleasant. Drinking extra water will help.

You should not receive massage on an area where you have an acute injury or broken skin. However, massage on other parts of your body, particularly your feet, may help relax you and improve your body’s natural ability to heal itself.

What is the cost of a massage? 

  See our Rates and Services.  Please watch the website and newsletter for discounts and special offers.

What are your hours?
 
Monday - Saturday, 11am to 6:30pm, and every other Sunday from 10am to 3pm, depending on therapist availability. If you don't see the time you want or want to schedule an appointment earlier than 11am, please call us, we are flexible.  You can call 518-306-6336 to schedule an appointment or try our "Book Appointment Now" option to the left on our homepage.

On-line booking concerns

When booking appointments on-line, your credit card is not charged immediately, it is only used to hold your reservation.  The only time it would be charged is if you didn't adhere to our cancelation policy or if you told us that is how you want to pay at the time of your appointment.

 Gift Certificates: See here for our gift certificate terms and conditions :  http://www.massageatsaratoga.com/tos?1=1

Gift certificates purchase at our physical location here in Saratoga are not yet compatible with the on-line booking system, so you can't use the number on them to reserve an appointment at this time (sorry), but we are working on this.  If you still wish to use on-line booking, just reserve the appointment with a credit card and use the gift certificate when you come in for your massage-no charges will be incurred to the credit card you reserved your appointment with.

  Gift certificates purchased on-line are compatible with the on-line booking system.  To reserve your appointment with an on-line gift certificate, you need to enter the ID number which is a four digit number located on the right corner of the gift cert underneath the bar code (eg ID 3024).

 Session Packs (aka massage 'series')

If you have purchased a session pack, you can book an appointment on-line by reserving your space with the "series number" of that session pack; if you've bought a session pack and don't know the series number, please call us and we can relay this information to you.

Any other concerns, please call us at (518) 306-6336